Open Day Information

The railway is now closed for winter,
Our next Open day will be Easter Sunday and Easter Monday 21/22 April 2019.

Please can we remind you not park on the private car park opposite our entrance and avoid blocking residents driveways. Local parking restrictions apply which the police do enforce if cars block residents driveways. Only prebooked disabled parking is available on site.

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Opendays The railway is open for train rides from Easter till October. Trains run on the the first Sunday of each month, on Bank Holiday weekends we also run the trains on the Sunday and the Bank Holiday Monday. Trains run 2.00pm - 5.30pm.

In December we run our Santa Special trains for one day only, this event is a pre booked ticket only event, no tickets are sold on the day. - Tickets are available online only, and go on sale at the beginning of August.

Please note some open days get really busy and queuing is necessary, but you can watch the trains whilst waiting for your train.

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Dates for Open Days in 2019

Trains run 2.00pm - 5.30pm.
Sunday 21 April - Easter Sunday
Monday 22 April - Bank Holiday
Sunday 5 May
Monday 6 May - Bank Holiday
Sunday 26 May
Monday 27 May - Bank Holiday
Sunday 2 June
Sunday 7 July
Sunday 4 August
Sunday 25 August
Monday 26 August - Bank Holiday
Sunday 1 September
Sunday 6 October
Sunday 8 December - Santa Special {Event confirmed}
Note[*] Santa Special is a pre-booked ticket only event with trains between 10.30am and 3pm.

2019 Fares - No price increases for the 2019 season!

Admission to the site is free.  Tickets may be purchased for those who wish to ride on the trains.

Single ride tickets £ 2.50
All Afternoon tickets £ 7.50
Family ticket for 4 passengers £ 27.50
Family add-on ticket extends family ticket, per extra passenger £ 7.00

We accept all major credit cards at the railway.
We also accept cash payments, we do not accept cheques.

Please note we do not sell any tickets in advanced. Tickets are only available on the day.
Tickets can be purchased from the ticket office from 13.45 till 17.00

We understand the challenge of disabilities in particular Autism – we offer disabled guests and their immediate helper an opportunity for immediate access to our trains.

Getting value for money:

Admission to the site is free.
We don't differentiate between adults and children as everyone becomes a child on track day.
Each rider needs a ticket per ride.
A single ticket provides one ride on any one of the trains that we operate.

If you plan to have three or more rides on any one day then we suggest that you consider purchasing:-

  • For parties of three or less riders, the All Afternoon ticket at £7.50, is the cheapest option.
  • For a family of 4 riders, the Family ticket is the best value.
  • If your party consists of more than 4 riders, then the Family ticket plus the family add-on tickets is best value for money.
Notes:
  1. Tickets can be used on either railway i.e. Large trains or Smaller trains.
  2. We do not replace lost tickets. Keep them safe but ready for inspection.
  3. We do offer a discount FREE TICKETS for carers of disabled passengers. Please ask at the ticket office.
  4. We do not offer refunds unless circumstances are exceptional.
  5. We operate in all weather conditions except if the conditions are considered dangerous e.g.lightening.
  6. We recommend that children under 9 months of age should not travel. The final decision belongs to the parents
  7. We have a height limit of 0.9 meteres to ride alone (without parent &/or carer).
  8. We do not allow baby's in carriers on our trains, (everybody has to be sitting on the seats)
  9. We are not liable for delays caused by technical issues.
  10. We do not allow selfie sticks.
  11. We request that all back packs are left at the station of departure.
  12. Tickets are not transferable.
  13. Remember to have fun.

Any questions? please use Contact Us web page

Refreshments

food-hygiene-ratingRefreshments facilities are available from 14.00 - 17:30 hours in the main clubhouse where teas, coffees, hot chocolate, a selection of fresh cakes and cookies and crisps along with soft drinks can be purchased. Seating is available inside the club room as well as outside adjacent to the railway. Ice creams ( delete "and lollies") including cold drinks and Thomas Flags are available at our Ice Cream parlor is located next to the shop and ticket office.

Parties held in the Meadow

We are happy for you to hold your own party in the meadow which is located within the elevated railway, accessable via the footbridge. You must book your party via this link. Your party booking does not allow you exclusive use of the the meadow, as it has to be shared with our other visitors. However, pre-booking a party will enable you

  1. Access to the site from 12 noon
  2. Access to tickets ahead of any queues
  3. Ability to reserve a family picnic table, at a small additional charge
  4. Access to an exclusive birthday train - one ride per afternoon

Staff and Time permitting some birthday children may be able to gain access to behind the scenes at the railway

Remember, that we now accept credit card payments for services that we offer including tickets, our wonderful tea room, and to a wide range of delicious ice creams.

(On booking your party you will be given details of access to your birthday train.)

Booking a party does not provide any further benefits., and your party will be subject to our standard conditions of trade. Your guests will have to queue along with our other visitors, for additional rides.

These include but are not limited to:

  1. Each person requires a ticket to ride on one of our many trains
  2. Tickets are not transferable
  3. We do not offer refunds
  4. We do allow alcohol subject to responsible consumption - remember this is predominantly a child friendly environment.
  5. We do not allow bbq's or fires
  6. Smoking is not permitted anywhere on the site
  7. We do allow dogs provided that they are kept on a lead and that any fouling is cleared
  8. We expect parties to remove all THEIR waste from site.

Parties in the Clubhouse

Sorry but we no longer hold any children's parties in the railway clubhouse

Hiring the railway

Sorry but we do not allow the railway to be used for private hire.

Pets

We welcome well behaved dogs provided they are kept on a lead, obviously we expect you to clear up any mess that your pet leaves behind. We are sorry but we do not allow dogs to ride on the trains as the seating is not suitable.

The Pocket Money Shop

Sorry but we no longer able to open the shop due to lack of volunteers, if you are interested in volunteering to help running the shop, please follow this link >> .

Access Parking etc.

Please can we remind you not park on the private car park opposite our entrance and avoid blocking residents driveways. Local parking restrictions apply which the police do enforce if cars block residents driveways. Only prebooked disabled parking is available on site.

accessibility Wheelchair users are able to access most of the site except the field inside the elevated railway. We have a purpose built vechile called 'The Comet' capable of carrying a wheel chair user along with a family member on the ground level railway. The Comet and locomotive is usually availiable at short notice for passengers and their helper when needed. The maximum wheel chair width we can carry is is 650mm . Link to further information

parking There is no public parking onsite, all of our visitors park in the adjoining streets, please do not obstruct our neighbors’ driveways. If you need disabled parking please use the 'Contact Us' link above BEFORE you visit, as we can usually reserve a space on site provided we know in advance. Please park with consideration for our neighbours

busBy Bus: K3
Kingston Surbiton Claygate Esher. Bus runs along Manor Road North, alight at Claygate Lane

trainBy Train:
Thames Ditton and Hinchley Wood stations are both about 15-20 minutes walk. Surbiton station which is the nearest main line station is 3 miles away. Use Bus K3 or taxi from Surbiton station.